We value your privacy and do not sell your personal information to third parties. We only share your information in the following circumstances:

• Service Providers: We share necessary information with third-party service providers who help us run our business. This includes payment processors (PayPal, Stripe), email service providers (for sending order confirmations or product keys), and website hosting/analytics providers. These parties only receive the information needed to perform their specific services and are obligated to protect your data.
  
  
• Business Transfers: In the unlikely event of a merger, acquisition, or sale of our company assets, user information (including personal data) may be transferred to the succeeding entity. If such a transfer occurs, we will ensure the new owner is bound to respect your rights and privacy under this Policy.
  
  
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, subpoena, or law enforcement demand). We may also share information when we believe in good faith that disclosure is necessary to protect our rights, investigate fraud, or respond to a government request.
  
  
• With Your Consent: Apart from the cases above, if we ever need to share your information for other purposes, we will request your consent. You will have the choice to opt-in to such sharing.
  
  

Third-Party Links and Services

Our website may contain links to third-party websites or services (for example, a software publisher’s site to download a product or verify a license). If you follow a link to any external site, please note that those third parties have their own privacy policies and practices, which are not governed by our Privacy Policy. We are not responsible for the content or privacy practices of any external websites or services. We recommend you review the privacy policy of any third-party site or service that you visit or use.

Data Security

We take security seriously and implement appropriate technical and organizational measures to safeguard your personal information. Our website employs encryption (such as HTTPS/TLS) to protect data transmitted between your device and our servers. Payment transactions are handled via secure, PCI-compliant payment gateways (PayPal and Stripe) to ensure your financial information is protected.

While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security. However, we regularly review our security practices to update and improve our protections. If you have reason to believe that your interaction with us is no longer secure (for example, if you suspect a vulnerability or that your account has been compromised), please contact us immediately.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may retain your order history to provide you with access to your past purchases or to comply with financial and legal record-keeping obligations. When your personal information is no longer needed for these purposes, we will securely delete or anonymize it.

Your Rights and Choices

Access and Update: You have the right to access and correct the personal information we hold about you. If you have an account on our site, you can log in and update some of your details directly. You can also contact us at any time to request a copy of your information or ask for corrections if any data is inaccurate or out-of-date.

Deletion (Right to Erasure): You may request that we delete your personal data. If you wish to close your account or have us remove your information from our records, contact our support email. We will honor such requests to the extent we are not legally required to retain the data (for example, records of a purchase may need to be kept for accounting and legal reasons).

California Privacy Rights: If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and other state privacy laws. These may include the right to know what personal information we have collected about you, the right to request deletion of your personal information, and the right to opt out of the sale of personal information. As noted above, we do not sell personal information. We will not discriminate against you for exercising any privacy rights. To exercise your California privacy rights, you can email us at support@viggenz.com with your request. We may need to verify your identity before fulfilling certain requests.

GDPR and International Users: Although our services are intended for U.S. customers, if you are located in the United Kingdom or European Economic Area, you may have rights under the UK/EU General Data Protection Regulation (GDPR). These include the right to access, rectify, or erase your data, and to object to or restrict processing of your data. You also have the right to data portability and the right to lodge a complaint with a supervisory authority. If you wish to exercise GDPR rights, please contact us. We will apply the same diligence in honoring your request, even though we primarily operate in the U.S. market.

Opting Out of Marketing: If you have subscribed to our marketing emails and no longer wish to receive them, you can opt out at any time. Simply click the "Unsubscribe" link in any promotional email, or contact our support email requesting removal from our mailing list. Note that even if you opt out of marketing messages, we may still send you transactional emails about your purchases (such as order confirmations or support responses).

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any personal information to us. We encourage parents and guardians to monitor their children's internet usage and help enforce this policy. If we learn that we have inadvertently collected information from a child under 13, we will promptly delete that data from our records.

While we do not impose a strict age restriction for purchasing (minors are not explicitly forbidden from buying our products), any purchases by a minor should be made with the consent and supervision of a parent or guardian. By using our site or making a purchase, you represent that you either are at least 13 years old (and, if under 18, using the site with parental permission) or that you are the parent/guardian of a minor and consent to their use of our services.